Tokyo Station Luggage Storage: Lockers, Fees & Counters

Everything you need to know about storing luggage at Tokyo Station — coin locker locations, suitcase storage options, the Multi-ecube smart locker system, and large-item baggage counters all in one place.

Arrived at Tokyo Station with a heavy suitcase and no idea where to turn next?

Tokyo Station is Japan's largest terminal, with over 4,000 lockers and a range of storage counters, but the station is so vast and maze-like that without a plan you can easily spend 30+ minutes just wandering.

This one guide has you covered: how to find an open coin locker every time, smart locker reservations, and even the hidden storage counters, all up to date for 2026.

At a Glance: 7 Ways to Store Luggage at Tokyo Station

For those short on time, here's a quick comparison of prices and features so you can pick the option that fits your situation.

📌 Our PICKs!

• 🧳 Standard suitcase: Option 1 Coin locker (check for an open slot first)
• 📱 Guaranteed spot is the priority: Option 2 Multi-ecube or Option 5 Booking app
• 🛍️ Shopping & best value: Option 6 Daimaru Department Store (700 yen)
• ❄️ Fresh food storage: Option 4 Sagawa Express

1. Coin Lockers (How to Find an Open Slot Every Time)

Tokyo Station has 43 locker zones with more than 4,000 lockers inside and around the station. Instead of wandering blindly, check the live availability map first and then head there. That's how you win the race for a slot.

📍 Check real-time availability

1️⃣ JR East zone (most of the station): 👉 [Map] Tokyo Station City locker locations

2️⃣ JR Central zone (First Avenue / Yaesu side): 👉 [Live] Tokyo Station First Avenue locker status

3️⃣ Marunouchi Line (subway)

💰 Coin Locker Fees

⚠️ Things to watch out for

1. Record your location: Tokyo Station's locker numbering is confusing. After you store your bag, take a photo of the locker number and nearby pillars or shops.
2. Payment method: "Cash not accepted / IC card (Suica) only" lockers have been multiplying. Make sure your transit card is topped up.
3. Check the zone: If you mix up "Inside" vs. "Outside" the ticket gates, you may end up paying an extra entry fee just to retrieve your bag.

2. Multi-ecube Smart Lockers

If you're a planner-type traveler who hates the idea of showing up and finding no empty lockers, I'd recommend this one without hesitation. It's the newest-generation smart locker that absorbed the old "To Locca" service.

📲 Key features

• Check availability: See real-time remaining lockers on the website, no app install needed.
• Advance reservation: Pay a reservation fee (500 yen) and your spot is 100% locked in.

👉 [Official] Multi-ecube availability & reservation

• Same-day delivery: Drop off before 11 a.m. and they'll send your bag to your hotel (hands-free sightseeing).

💰 Fees

⚠️ Things to watch out for

1. No cash: Coins aren't accepted. Bring a credit card or IC card.
2. The 15-minute rule: After paying and closing the locker, you can only reopen it for free within 15 minutes.
3. Reservation cancellation: Same-day reservations can't be cancelled or refunded.

3. Staffed Baggage Storage Counters (Oversized/Long-term)

If your bag doesn't fit in a coin locker, the staffed baggage counter is the most convenient option. Up to 30 days of long-term storage is available.

📍 Main locations (pick the one that fits your route)

1️⃣ [Inside gates] GRANSTA Cloak Service (B1F)

• Location: Inside the Gransta underground north ticket gates
• Hours: 8:30 – 21:00 (daily)

2️⃣ [Inside gates] Tokyo Station BAGGAGE STORAGE+ (B1F)

• Location: Inside the Gransta underground north ticket gates
• Hours: 9:30 – 20:00 (daily)

3️⃣ [Outside gates] JR East Travel Service Center (1F)

• Location: Marunouchi North Exit
• Hours: 08:30 – 20:00 (daily)

4️⃣ [Inside gates] Shinkansen Temporary Baggage Storage (1F)

• Location: Baggage storage in front of the Shinkansen south transfer exit
• Hours: 09:00 – 21:00 (daily)

5️⃣ [Outside gates] Tokyo Station Baggage Service Counter (1F)

• Location: Exit the Yaesu South gates, turn right, pass the bus ticket office, and take the elevator behind the stairs down to the basement.
• Hours: 09:30 – 20:00 (daily)

6️⃣ [Inside gates] Tokyo Station Marunouchi Central Gate (1F)

• Location: North–south passage baggage storage
• Hours: 10:00 – 20:00 (daily)

💰 Fees

4. Sagawa Express (Opens 7 a.m.!)

Look for the blue "飛" (fly) logo. If you've arrived early in the morning or need to store refrigerated food, this is the answer.

• Location: First Avenue Tokyo Station, 1F (near the Pokémon Store)

📍 View on Google Maps

• Hours: 07:00 – 21:00

💰 Fees

✅ Upsides

1. Refrigerated/frozen storage: You can even store fresh food like pudding and cake!
2. Same-day hotel delivery (1 p.m. cutoff): The 1 p.m. drop-off deadline is more generous than the 11 a.m. cutoff elsewhere, and they'll deliver to a Tokyo hotel the same day.

5. Luggage Storage Booking Apps (ecbo cloak / Bounce)

These apps eliminate the "what if the station is full?" worry. Use a cafe or shop near the station like an Airbnb for your luggage.

1️⃣ ecbo cloak

• Has the most partner locations near Tokyo Station. They photograph your luggage when they receive it, so you can leave it with peace of mind.

👉 Book with ecbo cloak

2️⃣ Bounce

Lots of partner spots at 24-hour net cafes and karaoke places, handy for late-night or early-morning arrivals.

👉 Book with Bounce

6. Daimaru × Yamato Transport (Department Store, 3F)

This is the place seasoned travelers keep in their back pocket as a last resort when all the coin lockers are full.

• Location: Daimaru Department Store 3F, connected to Yaesu North Exit

📍 View on Google Maps

• Hours: 10:00 – 19:30 (be on time!)

💰 Fees & perks

• Price: Flat 700 yen per item, regardless of size (cheaper than a locker!)
• Free perk: Show a same-day Daimaru receipt of 30,000 yen or more to store 1 bag for free.

⚠️ Heads-up: This counter is cash only. Be sure to bring 700 yen in bills/coins!

7. Tokyo VIP Lounge (Storage + Shower + Rest)

Strongly recommended for travelers who arrive on a night bus or early-morning flight and want to shower and take a breather.

• Location: 4-min walk from Tokyo Station Yaesu North Exit (Yaesu Kato Building, 2F/3F)

📍 View on Google Maps

• Hours: 06:00 – 23:30

💰 Fees

⚠️ No reservation needed for luggage storage

Tokyo Station is huge, so the shortcut to saving your energy is picking your storage spot based on where you're heading next (Shinkansen, airport bus, hotel, etc.).

Have a light-handed, easy trip through Tokyo! 🧳

🎒 Tokyo Station Luggage Storage Guide Series

👉 Shinjuku Station Luggage Storage Complete Guide (How to Find an Open Coin Locker Every Time)

👉 Shibuya Station Luggage Storage Roundup (Coin Lockers · ecbo cloak · Mark City)