Ueno Station Luggage Storage Guide: Coin Lockers, Fees & Options (2026)
Tokyo Mate
Coin locker locations and fees, staffed luggage counters, Keisei Ueno Station storage, reservation apps — here's a full rundown of luggage storage at Ueno Station, updated for 2026. You can put this to use right away on the day you arrive from Narita Airport via Skyliner.
5 Luggage Storage Methods at a Glance
| Method | Daily Fee | Features |
|---|---|---|
| 1. Coin Lockers | ¥400–¥1,000 | 17 locations across JR, Keisei & subway |
| 2. Multi-ecube | ¥800–¥1,400 | Smart locker, advance booking, hotel delivery |
| 3. Staffed Counter | ¥500–¥2,000 | Staffed, up to 30 days, hotel delivery |
| 4. Matsuzakaya Dept. Store | ¥500 (refund w/ purchase) | Near Ameyoko, practically free |
| 5. Reservation Apps | ¥400+ | Secure a spot in advance |
📌 Recommended PICK!
✈️ Skyliner arrival day → Keisei Ueno Station coin lockers or B1 luggage counter
📱 Worried about full lockers → Multi-ecube advance reservation (¥500 reservation fee extra)
🛍️ Planning to shop → Matsuzakaya Dept. Store M2F luggage counter (refund with ¥3,000+ purchase)
🧳 Oversized or long-term → JR 3F staffed luggage counter (up to 30 days)
1. Ueno Station Coin Locker Locations, Sizes & Fees
🧳 JR Ueno Station Coin Lockers
JR Ueno Station has coin lockers at 7 spots inside the gates and 6 outside, for a total of 13. Compared to total capacity, the share of large-size lockers is high, so storing big suitcases is not a problem.
| Zone | Floor | Locations |
|---|---|---|
| Inside Gate (7) | 1F |
|
| M2F |
| |
| 3F |
| |
| Outside Gate (6) | North underground passage |
|
| 1F |
| |
| M2F |
| |
| 2F |
| |
| 3F |
|
- JR Ueno Station 1F coin locker map
- JR Ueno Station M2F coin locker map
- JR Ueno Station 2F coin locker map
- JR Ueno Station 3F coin locker map
🧳 Keisei Ueno Station Coin Lockers (Skyliner)
If you arrive at Keisei Ueno via Skyliner from Narita, you can store your luggage right away without walking to JR Ueno.
| Zone | Floor | Locations |
|---|---|---|
| Outside Gate (3) | B1F |
|
- Keisei Ueno Station B1F coin locker map
🧳 Subway Ueno Station Coin Lockers (Ginza Line, Hibiya Line)
| Zone | Floor | Locations |
|---|---|---|
| Outside Gate (3) | B1F |
|
| Inside Gate (1) | B1F |
|
- Subway Ueno Station B1F coin locker map
🧳 Size & Fee Chart
| Size | Fee | What fits |
|---|---|---|
| Small | ¥400–¥500 | Small backpack or bag |
| Medium | ¥600–¥700 | Standard carry-on suitcase |
| Large | ¥800–¥1,000 | 24-inch or larger suitcase |
| Extra Large | ¥1,000+ | 28-inch or larger suitcase |
⚠️ Notes
- Payment: IC card–only lockers (Suica/PASMO) are increasing fast. Make sure your card is charged.
- Zone check: Save a photo of whether your locker is inside or outside the gate. Get it wrong and you'll have to pay the entry fare again to retrieve your bag.
2. Smart Locker Multi-ecube
JR's To Locca service has been merged into Multi-ecube lockers.
Real-time vacancy check, advance reservation, and luggage delivery all in one — these are smart lockers.
| Size | Fee | Dimensions |
|---|---|---|
| SS | ¥800 | 34×65×15cm |
| S | ¥1,000 | 34×65×33cm |
| M | ¥1,200 | 34×65×50cm |
| L | ¥1,400 | 34×65×86cm |
👉 [Official] Ueno Station Multi-ecube vacancy check
📲 Key features
- Vacancy check: No app needed — check on the website in real time
- Advance reservation: Sign up (email + payment method), then reserve for a ¥500 fee. Guarantees you a spot.
- Luggage delivery: You can have your stored bags delivered to a hotel or other location.
⚠️ No cash accepted. Credit card or IC card payment only.
3. Staffed Luggage Counters (Up to 30 Days, Hotel Delivery)
For oversized bags that won't fit in a coin locker, long-term storage, or when you want to send your luggage ahead to a hotel.
1️⃣ JR Ueno Station 3F Luggage Counter
- Hours: 10:00–20:00 (no pickup outside hours)
- Open year-round
- Storage period: up to 30 days
- Phone: 090-8559-6275
| Size | Fee | Dimensions (L+W+H total) |
|---|---|---|
| S | ¥500 | Up to 100cm |
| M | ¥1,000 | Up to 200cm |
| L | ¥2,000 | Over 200cm |
- JR Ueno Station 3F luggage counter map
2️⃣ Keisei Ueno Station B1F Luggage Counter (Skyliner)
Located outside the Skyliner gate on B1F. Handles oversized luggage that won't fit in coin lockers, and you can bundle two smaller bags together as one item. Long-term storage is also available.
- Hours: 09:00–18:00 (no pickup outside hours)
- Open year-round
- Phone: 03-6284-4931
- Fee: ¥1,000/day (no size limit)
📌 On your first day arriving from Narita, this is the ideal route — drop off luggage here and start sightseeing in Ueno right away.
4. Matsuzakaya Department Store Luggage Storage
Matsuzakaya Ueno, near the Ameyoko shopping street, offers luggage storage for travelers. It's especially useful when station coin lockers are full, or if you're planning to shop at the department store.
| Matsuzakaya | Location | Hours |
|---|---|---|
| Coin lockers (paid) | B1F | 10:00–20:00 |
| Luggage counter (conditional) | M2F | 10:00–19:00 |
⚠️ The luggage counter costs ¥500, but if you spend ¥3,000 or more at the store that day, the ¥500 is refunded. If you're planning to shop, it's basically free.
📍 View Matsuzakaya Ueno on Google Maps (directly connected to Ueno-Hirokoji Station)
5. Luggage Storage Reservation Apps (ecbo cloak & Bounce)
During cherry blossom season (March–April) and holidays, coin lockers at Ueno Station can fill up by morning. With a reservation app, you don't have to wander around the station looking for an empty one.
① ecbo cloak — highly recommended
A service connecting people who need to store luggage with shops that have space. Cafes, salons, post offices — over 1,000 partner locations across Japan. You can store strollers, instruments, golf bags, and other items that won't fit in coin lockers.
👉 ecbo cloak: Search & book storage near Ueno
② Bounce
Has a lot of 24-hour partner shops, so it's handy for late-night or early-morning arrivals. Net cafes and karaoke places are among the partners.
👉 Bounce: Search & book storage near Ueno
Ueno Station is the first gateway for many Tokyo trips, connected directly from Narita Airport via Skyliner.
With methods ranging from coin lockers to staffed counters and reservation apps, decide what works for your arrival route and luggage size before you get there — it'll save you time at the station. Drop off your bags and enjoy Ameyoko Market and Ueno Park at your leisure.
🧡 Related Ueno Guides
👉 Ueno Ameyoko: Things to Do, from Market Food to Ueno Park
👉 2026 Ueno Park Cherry Blossom Festival: Timing, Light-up, Best Spots & Food
👉 Narita Airport to Ueno: Skyliner Reservation Guide
🧳 Tokyo Major Station Luggage Storage Guide Series
👉 Tokyo Station Luggage Storage Guide: Coin Lockers & Suitcase Storage (2026)
👉 Shinjuku Station Luggage Storage Guide: How to Find Coin Lockers
👉 Shibuya Station Luggage Storage Guide: Coin Lockers, Mark City & ecbo cloak